Terms and condition

Welcome to DecorSmart.in. This website is operated by Decor Smart. Throughout the site, the terms “we”, “us” and “our” refer to Decor Smart. By visiting our website or purchasing products from us, you agree to be bound by the following Terms & Conditions.

Please read these Terms & Conditions carefully before using our website. If you do not agree with any part of these terms, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are legally eligible to use our services and place orders. You agree not to use our products, website, or services for any illegal or unauthorized purpose.

You must not transmit viruses, harmful code, or any content that may damage the website, service, or customer experience.

2. General Conditions

Decor Smart reserves the right to refuse service to anyone for any reason at any time. We may update, modify, suspend, or discontinue any part of the website or service without prior notice.

You agree not to copy, reproduce, duplicate, sell, resell, or exploit any part of our website, products, content, images, descriptions, designs, or services without written permission from Decor Smart.

3. Accuracy of Information

We try our best to provide accurate and updated information on our website. However, product details, images, descriptions, pricing, availability, offers, and other information may sometimes contain errors or omissions.

Decor Smart reserves the right to correct, update, or change any information at any time without prior notice.

4. Product Information

We make every effort to display product colors, designs, sizes, and images as accurately as possible. However, actual product colors may slightly vary due to screen settings, lighting, photography, handmade finishing, or material differences.

Product dimensions may have minor variations due to manufacturing, framing, handmade work, or measurement methods.

5. Pricing and Availability

Product prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

All offers, discounts, coupon codes, and promotional campaigns are valid for a limited time and may be changed, withdrawn, or cancelled at our discretion.

6. Orders and Billing Information

You agree to provide accurate, complete, and current billing, shipping, and contact information while placing an order.

Decor Smart reserves the right to refuse, cancel, or limit any order if we suspect incorrect information, payment issues, duplicate orders, bulk misuse, reseller activity, or any activity that may violate our policies.

7. Payments

Payments on our website are processed through secure payment gateways. Decor Smart does not store sensitive payment details such as complete card numbers, CVV, or banking passwords.

In case of payment failure, pending payment, or duplicate deduction, customers should contact their bank/payment provider and Decor Smart support for assistance.

8. Shipping and Delivery

Shipping and delivery timelines may vary depending on product type, order quantity, customer location, courier serviceability, and operational conditions.

For detailed shipping timelines, courier details, and delivery-related information, please refer to our Shipping Policy.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to Decor Smart’s Return, Refund & Exchange Policy. Customers are requested to read the return policy carefully before placing an order.

Customized products, handmade products, bulk orders, or products damaged due to customer handling may not be eligible for return or exchange unless clearly approved by Decor Smart.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within the time period mentioned in our return policy. Customers may be required to share clear photos and an unboxing video for verification.

11. User Comments and Feedback

If you share reviews, comments, images, feedback, suggestions, or creative ideas with Decor Smart, you allow us to use, edit, publish, or display such content for improvement, marketing, or customer experience purposes.

Users must not post unlawful, abusive, misleading, harmful, offensive, or copyrighted content on our website or communication channels.

12. Third-Party Links and Tools

Our website may include third-party tools, apps, payment gateways, shipping partners, tracking links, or external websites. These third-party services are provided for convenience and are governed by their own terms and policies.

Decor Smart is not responsible for the content, accuracy, privacy practices, or services of third-party websites or tools.

13. Prohibited Uses

You are prohibited from using our website or services for:

Any unlawful or fraudulent activity
Violation of any applicable law or regulation
Infringement of intellectual property rights
Uploading viruses, malware, or harmful code
Submitting false or misleading information
Harassing, abusing, or harming others
Collecting or misusing customer or website data
Interfering with website security or functionality

14. Intellectual Property

All website content, including product images, product descriptions, graphics, logos, designs, banners, text, and layout, belongs to Decor Smart or its respective content owners. Unauthorized copying, downloading, reproduction, or commercial use is strictly prohibited.

15. Limitation of Liability

Decor Smart will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, services, or products, except where required by applicable law.

Products are provided as described on the website, and customers are responsible for reviewing product details before purchase.

16. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

17. Changes to Terms & Conditions

Decor Smart may update, change, or replace any part of these Terms & Conditions at any time by posting updates on this page. Continued use of the website after changes means you accept the updated terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Uttar Pradesh, India.